Help & disclosure

Append-only activity for your company. Tambo keeps these records so a lawful request from FBI, DEA, HSI, or a counterpart in Latin America can be answered with a single bundle.

What we log

Account, listing, RFQ, order, and shipment events. No row is edited or deleted.
Automated screening blocks listings that match restricted HS chapters or banned terms (controlled substances, weapons, precursors).
A disclosure pack is JSON: company KYC, your orders (with Stripe payment-rail IDs and bills of lading), RFQs, watchlist flags, audit rows with IP/device, and a SHA-256 manifest. Never includes another tenant's rows.
IP address and User-Agent are captured at order creation time and stored in the audit log payload.